SHIPPING INFORMATION

Thank you for visiting and shopping at gleamingride.com. We are committed to providing fast and safe delivery services. Please read our shipping terms carefully for detailed information about our delivery policy.

  1. Delivery Range
    We currently only provide domestic delivery in the United States. We plan to expand to international delivery in the future. Please stay tuned for updates on our website.
  2. Delivery Time
    ●Order processing time is usually 1-3 business days.
    ●Standard delivery time is 5-7 business days, depending on the delivery address and selected shipping method.
    ●For expedited orders, you can choose our 2-3 business day fast delivery, but you will need to pay an additional fee.
    ●Delivery time may be delayed if there are uncontrollable factors such as weather delays or high demand periods. We will do our best to ensure that you receive the goods in a timely manner and will provide tracking information for easy inquiry at any time.
  3. Delivery Fees
    ●The cost of the service will vary depending on the weight and destination of the order, and the specific fee will be displayed at checkout.
  4. Order Confirmation and Tracking
    ● Once your order is processed and shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your package at any time.
    ● If you do not receive tracking information or order confirmation, please check your spam folder or contact our customer service team directly.
  5. Address Confirmation
    ● Please make sure to provide the correct delivery address when placing an order. We cannot change the delivery address once the order is processed and enters the delivery stage.
    ● If you enter the wrong address and cause delivery problems or package loss, gleamingride.com is not responsible, but we will do our best to assist you in resolving the problem.
  6. Damaged or Lost Package
    ● If your package is damaged during transportation, or lost during delivery, please contact us within 7 days of receiving the package. We will ask you to provide photos of the damage and will help you initiate the claim process.
    ● All shipping risks are transferred to the customer after the goods leave our warehouse, unless the damage to the goods is caused by our fault or during transportation.
  7. Force Majeure Events
    gleamingride.com will not be held responsible for delivery delays due to force majeure factors such as weather, natural disasters, traffic problems, public health events, etc. However, we will do our best to communicate with the carrier to reduce the impact of delays.
  8. Delivery Issues and Inquiries
    If you have any questions or inquiries about delivery, please feel free to contact our customer service team and we will resolve it for you as soon as possible.